If you have forgotten your username or password please select Forgot your password? on the login page, and follow the steps to reset your password.

Reminder: The Subcard® Loyalty and Gift programme closed on 31 August 2026. If you didn't opt-in to transfer your account, your previous login is no longer active in the Subway® app. Don’t worry, simply create a new Subway® login or browse as a guest. Either way, your favourite subs are waiting for you.

Still stuck? Contact us using the form below and we'll get you sorted.

The Subcard® Loyalty and Gift programme closed on 31 August 2026.

Good news, the Subway® app is here to stay with app-exclusive deals.

Following the closure of the Subcard® Loyalty and Gift Programme on 31 August 2026, guests with a valid and unexpired Gift Dollar balance may submit a claim to receive a refund of that balance. To be eligible, your Gift Dollars must be valid and unexpired at the date you submit your refund request. Full terms and conditions of the Gift Dollar Refund Programme are set out in the Subcard® Terms and Conditions, available on the Subcard® refund programme website (subcardgiftrefund.com).

To submit a refund claim, email SubcardNZ@ipcasiapacific.com, and provide your:

• Name;
• email address;
• contact telephone number;
• nominated bank account details;
• Gift Card number;
• Gift Dollar balance (if known); and
• a copy of your photo identification (such as a driver licence or passport).

Eligible refunds will be paid by Subcard® New Zealand directly into the bank account you nominated in your email. Your Gift Dollars must be valid and unexpired at the time you submit your refund request. All refund requests must be completed by 30th September 2026.

For more information, please see the Subcard® New Zealand Terms and Conditions and FAQs available at subcardgiftrefund.com.

By downloading the Subway® app, you will be able to:

•  Receive exclusive promotional offers and vouchers direct to your app.
•  Save and reorder your favourite subs with just a few swipes.
•  Click & collect your next meal or get it delivered.

It's the perfect way to feed groups of people. From small, casual gatherings to large meetings, we offer delicious choices, including vegetarian and wrap platters made with gluten free wraps, always made just the way you like. Although we take steps to reduce chances of cross-contamination, we prepare our products on shared equipment so we cannot guarantee our menu items are gluten free.

Our catering is available to order conveniently through our Subway® app or online with just a few clicks.

We offer a variety of delicious and great value products - always made just the way you like. We also provide unparalleled convenience and customer service to assist you with your catering requirements.

Catering is available same day through our app for up to 4 platters. You can order larger amounts of catering. We recommend you contact your local restaurant directly if you have any urgent or larger orders and the restaurant will assist you.

Absolutely! You can always build your order just the way you like. If you would like veggies or toppings on the side, specific types of breads or have any other special requests, just let us know. We’re happy to try to accommodate you.

We can cater for a variety of dietary requirements. Please ensure you notify the restaurant as part of your order and we will try to assist you if possible.

Additionally, we have wrap platters made with gluten free wraps and other ingredients. Although we take steps to reduce chances of cross-contamination, we prepare our products on shared equipment so we cannot guarantee our products are gluten free.